Can I download any photo I see on this site? No. Many photos are available in print format only in various sizes and are shipped to your house (USA ONLY). You can tell these photos apart because they will not have the option to download beneath them.
How long will I have to wait to receive my photo in the mail? Depending on the size of your order, please allow up to one week for the photo(s) to be processed before delivery. In that time you will receive a personal email from us verifying your order is correct. Once the item is ready for delivery, it will be shipped via UPS Ground (Expedited shipping available for rush orders).
What format are the downloadable photos in? All Digital Stock Art photos are in JPG format.
Do you add photos on a regular basis? Yes. We add photos as they are taken. Click on "Newest Photos" to see the latest photos that we have posted.
Can I submit photos to sell? Right now the only photos that we sell are the ones taken by Digital Stock Art and it's partners. In the future we may consider this.
Do you offer refunds? Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.
Are there any restrictions on my use of the Digital Stock Art photos that I download? Yes. While Digital Stock Art offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.
If I purchase a subscription are there any other fees I will encounter when downloading from the site? No, an unlimited membership allows you full access to download any photos on our site at no extra charge.
Is account sharing allowed? No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.
I bought a subscription, but it says I'm not activated, what do I do? On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our yearly subscription and you are not able to access photos Digital Stock Art using your details, send a support request.
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